The Return Policy begins from the day item(s) were received. Returns are accepted with a RMA number within 15 days of receiving your item. You can retain this number by contacting our support team.
Only unopened and factory sealed products will be considered for return. Funds will reimbursed back to the original form of payment used to purchase the product. All Authorized returns are subject to a restocking fee of 15% and must be completed within 15 days or receipt of item.
We will gladly accept the return products that are defective due to defects in manufacturing within 15 days from the date of purchase.
INCORRECT PRODUCT RECEIVED DUE TO SHIPPING ERROR:
Fulfillment mistakes are returnable or refundable within 15 days, with no restocking fee. Products must remain factory sealed and unused or missing items. Email a photo of the packing slip and product. NO RETURNS/REFUNDS ARE ACCEPTED WITHOUT FIRST EMAILING A PHOTO OF THE PACKING SLIP AND ITEM, BOTH ARE REQUIRED.
Additionally, our shipping dept will expedite another shipment to the original shipping address provided.